Use WhatsApp securely & GDPR-compliant | Superchat
Maximum Security. No Compromises.
ISO 27001 certified, GDPR-compliant, hosting in Frankfurt, and no AI training with your data: Security at Superchat, at a glance.
ISO 27001
Certified Information Security
EU Hosting
All data in Frankfurt, GDPR compliant
No AI training
Zero Data Retention with Model Providers
Checked Security
Six facts instead of many words. Everything you need to know at a glance.
01
ISO 27001
Certified Information Security Management System, regularly externally audited.
02
GDPR-Compliant
Data processing, deletion concepts, and information obligations fully implemented in accordance with the GDPR.
03
Hosting in Frankfurt
All customer data is stored exclusively encrypted on servers in the EU.
04
No AI Training
Customer data is not used for training AI models.
05
Encryption
Data is encrypted with AES-256 and TLS 1.2+ both during transmission and storage.
06
Professional Secrecy (§ 203 StGB)
Suitable for professional secret holders, with a contractual obligation of confidentiality.
WhatsApp GDPR-compliant with Superchat instead of the WhatsApp Business App
Superchat runs on the official WhatsApp Business API. 8 points where the WhatsApp Business App falls short.
No Local Storage on the Device
- Without Superchat: No selectable storage location. The data is stored where the device is.
- With Superchat: Your data is stored in Frankfurt. Additionally, message content can be restricted to data centers in Germany by Meta.
No Uncontrolled Cloud Backup Leakage
- Without Superchat: The chat history is automatically saved to the employee's private account on servers in the USA.
- With Superchat: No backup in private cloud accounts. Your data is encrypted and secured in the EU exclusively in our data processing for you.
Defined Deletion Periods instead of Unlimited Storage
- Without Superchat: Messages remain indefinitely on the devices.
- With Superchat: Meta retains messages for up to 30 days for delivery.
Key Management Not on Private Devices
- Without Superchat: Encryption keys are on the private devices of your employees.
- With Superchat: No keys and no message copies on employee devices.
Local Storage and Control Over Data Location
- Without Superchat: No selectable storage location.
- With Superchat: Your data is stored in Frankfurt.
No Automatic Upload of Your Address Book
- Without Superchat: All phone numbers from the address book are regularly transmitted to Meta.
- With Superchat: No access to address books.
Meta as Your Data Processor
- Without Superchat: Meta's predetermined conditions apply.
- With Superchat: Complete DPA in accordance with Art. 28 GDPR.
Access Control and Full Auditability
- Without Superchat: No logs, no connection to device management.
- With Superchat: Roles and rights per user, logged access.
Everything you can do here
Privacy Policy Generator
Create the appropriate privacy policy text for your Superchat channels in just a few minutes – free and customized.
Request signed DPA
Request your Data Processing Agreement – you will receive it back signed by us.
Trust Center
Certifications, subprocessors list, and all documents – always up-to-date in one place.