One platform. All channels.

Build customer relationships, send & automate newsletters, sell products, answer questions - all with Superchat.

10.000+ companies

already trust us

WhatsApp plus so much more

Managing multiple communication channels is tedious. Combine all important channels in one platform and save time and energy.

With the universal inbox you can integrate all your existing communication platforms: WhatsApp Business, Instagram, Facebook Messenger, Live Chat, Email, and Telegram.

More teamwork, less chaos

Get your work done faster and invite your team to the universal inbox.

Incoming messages can be routed to the right contact. This ensures that every customer gets the attention they deserve.

All locations in one inbox

Different locations, multiple inboxes, one platform. You decide how your inbox is structured.

Coordinate your mailboxes in one software so that every message finds the right contact.

Create AI-driven responses with just one click

Communicate effortlessly the way your customers want.

Tailor the AI-generated responses precisely to their needs so that your message is not only heard, but also understood.

“Since the implementation of Superchat, communication has been made simpler and more efficient. Incoming customer requests are immediately assigned to the right person to be labeled and processed. ”

Christian Schuder

Managing Director, Porsche Zentrum Baden-Baden

All channels in one place with all the features you need

Make the most of your universal inbox to deliver great customer experiences across your key communication channels.

Add labels

Keep your inbox tidy by adding labels to your conversations.

Assign team members

Assign incoming messages directly to the right team member to provide the best support.

Manage locations

You manage more than one business location? Manage all sites in your universal inbox.

Internal notes

Supplement existing conversations with additional information that is only visible to you and your team.

Contact management

Name, contact details, birthday and more: manage your contacts and important data directly in Superchat.

Open/Completed Area

The conversation is over? Mark the chat as done to keep your inbox organized.

Automations with 5000+ integrations

With our Zapier & Make integration, you can easily automate all your processes.

Communication for ambitious companies

WhatsApp Business
Customers want to chat with you. Give your customers the channel they use anyway, 100% GDPR compliant.

WhatsApp Newsletter
Email newsletters are so yesterday. Switch to the WhatsApp newsletter now.

Automations
Create chatbots, workflows, and marketing sequences in no time with our automation.

Live Chat
Offer your customers an easy way to contact you directly through your website at any time.

Integrations
Seamlessly add Superchat to your processes and integrate your favorite tools.

AI Agents
With our AI agents, you can fully automate up to 80% of customer inquiries.

Customer communication re-imagined

Use Superchat to get the most out of every customer interaction. Get started today.