Your career at Superchat | Superchat
Rethink customer communication with you.
AI handles the bulk. You take care of the moments that matter. Ambitious goals are one thing. A team with whom the workday feels easy is another. We offer both.
Full responsibility. Real impact.
Millions of customer conversations happen every day. Most could be better. That's what we aim to change.
At Superchat, we believe that good customer communication shouldn't be complicated. We're building the platform that connects companies with their customers — through every channel, in one place. A product like this isn't built alone and not with just anybody.
We don't hire just to fill a position. We care about one thing: the right person, not just anybody. Where you come from, what you've done before, or what title you hold - or will hold - doesn't matter to us. Here, you can learn from everyone on the team, and the team can learn from you.
What binds us: smart people who are eager to make Superchat the best communication product in the world. We're already in DACH, the UK, Ireland, Spain, and Italy. More markets are coming. We're on our way to reaching 100 million ARR.
For this, we are looking for people who step out of their comfort zone every day, learn new things, execute quickly, and share everything. Sound like you? Then get in touch.
Open positions
Sales
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- Head of Partnerships (m/w/d)\n \n Berlin (On-site), Full-time\n \n Berlin (On-site), Full-time
- Junior Account Executive SMB | DACH Market (m/w/d)\n \n Berlin (On-site), Full-time\n \n Berlin (On-site), Full-time
- Junior Account Executive SMB | UK Market (m/f/d)\n \n Berlin (On-site), Full-time\n \n Berlin (On-site), Full-time
- (Senior) Account Executive SMB | DACH Market (m/w/d)\n \n Berlin (On-site), Full-time\n \n Berlin (On-site), Full-time
Engineering
Tech Lead (m/f/d)\n \n Berlin (Hybrid), Full-time\n \n Berlin (Hybrid), Full-time
Product
Customer Success
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- Customer Support Manager (m/w/d)\n \n Berlin (On-site), Full-time\n \n Berlin (On-site), Full-time
- Junior Customer Success Manager | Associate (m/w/d)\n \n Berlin (On-site), Full-time\n \n Berlin (On-site), Full-time
- Solution Engineer (m/w/d)\n \n Berlin (On-site), Full-time\n \n Berlin (On-site), Full-time
Finance / Legal
Head of Finance (m/f/d)\n \n Berlin (On-site), Full-time\n \n Berlin (On-site), Full-time
Other
Growth / Marketing
High standards, no ego
Honest, ambitious, uncompromising in quality. What this means day after day:
Find new ways
Act quickly. Think differently. Dare to try new things.
Take responsibility
Be proactive. Question the status quo. Go beyond your limits.
No ego, no politics
Be honest. Stay humble. Speak plainly. Think ahead.
Stay curious
Aim high. Think from the customer's perspective. Deliver quality.
The glass is half full
Think positively. Get to it. See the opportunity.
Keep the rollercoaster rolling
Have fun and celebrate your successes.
The good sides
We want you to do your best here. That's why we create the conditions:
Growth from day one
Steep learning curve, responsibility from the start, and room to surpass yourself.
26 vacation days, Christmas and New Year's Eve off
Visit your family and friends. Have fun and return refreshed.
Extras that suit you
BVG ticket, Urban Sports Club, or whatever helps you - you decide.
€500 for additional learning
For courses, books, or conferences - anything that advances your job.
The best equipment
MacBook, monitor, headset - everything you need to start.
Quarterly team events
From Demo Days to socials - real time together, no mandatory programs.
The team behind Superchat
We are a diverse, international and dedicated team working every day to redefine communications for businesses.